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Forum Discussion
Dave1973
Mar 10, 2019Aspirant
No internet connection with A6100 usb network adapter
My Asus notebook has network connection problems so I purchased the Netgear A6100 usb wireless network adapter and plugged it into my notebook after setting it up properly. It is connected to my WiFi...
Dave1973
Mar 10, 2019Aspirant
Can anyone help me with a solution please?
michaelkenward
Mar 10, 2019Guru - Experienced User
It is the weekend. The tech-support team won't be here. The rest of us are relaxing.
Try running the Network Troubleshooter in Windows.
My first guess based on the minimal information you provided is that you need to tell Windows that you are on a "private network".
- Network and Internet settings
- Network Status
- Change Connection Properties
- Network Profile
- Private
- Dave1973Mar 10, 2019Aspirant
Thanks for the reply. I am in the network & internet status, but I don’t see change connection properties.
- Dave1973Mar 10, 2019Aspirant
When I run the troubleshooter I get a message “the diagnostics policy service is not running”
- Dave1973Mar 10, 2019Aspirant
This is what I see
- michaelkenwardMar 10, 2019Guru - Experienced User
Pictures need admin approval before they appear here.
In Windows 10, I see this:
See the Private network bit?
- Dave1973Mar 10, 2019Aspirant
Yes I see that, but because I am not connected to the internet I see this:
________________————————-________________. No images at all like yours.
thanks!