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Forum Discussion
Nirvania
Mar 16, 2019Aspirant
Problems with package loss on A6210
Hi everyone
I am experiencing some issues with my A6210 wifi usb adapter.
The windows event logs are constantly giving me errors from the A6210 device saying the following:
"NETGEAR A6210 WiFi USB3.0 Adapter: The network card is configured so that the receiving space is smaller than the smallest packet size. Packages can be dropped."
Everytime i get this error my internet connection is cut off and after 20-30 seconds the internet is back up and running again.
This happens randomly, sometimes it happens 10 times in only 1 hour and sometimes it can take several hours between the first error and the next one.
Does anyone know a solution or what could be behind this?
Everything has worked just fine for years running this device, it is only just recently that i started getting these problems.
My software for this device is up to date running the latest version: 1.0.0.39
3 Replies
- Blanca_ONETGEAR Employee Retired
Hi Nirvania
Welcome to NETGEAR Community!
What is the Operating System of the computer? You mentioned that it was working fine for years, was there any changes / updates done on your PC?
Have you tried to uninstall and reinstall the driver?
Please follow the steps from this link: https://kb.netgear.com/23352/
Regards,
Blanca
Community Team- NirvaniaAspirant
Hi
No, there haven't been any changes to my computer, maybe a few windows updates but that's it pretty much.
I am running windows 8.1
It seems like though my problem is limited to the 1.0.0.39 version. I tried uninstalling and reinstalling it but didn't work.
Because when i downgraded from 1.0.0.39 back to 1.0.0.25 all my issues suddenly disappeared.