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Forum Discussion

murphyar13's avatar
murphyar13
Follower
Aug 16, 2018
Solved

Random ping/lag spikes

Using the WNA3100 Wireless adapter, and have been getting random lag spikes during gaming.  Everything else seems to be working fine, although my dad has said that this occurs during online dart matc...
Troubleshooting
  • Blanca_O's avatar
    Blanca_O
    Aug 22, 2018

    Hi murphyar13, 

     

    Welcome to NETGEAR Community! 

     

    - Please go to device manager and look for WNA3100 under Network Adapters

    - Double-click on NETGEAR WNA3100 to open adapter properties

    - Go to Advanced Tab, look for "Automatically turn off device to save power" and set it to Disable

    - Click OK and observe the connection 

     

    I disabled the "automatically turn off device to save power" option in the device manager's settings

     

    Regards, 
    Blanca 
    Community Team

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Aug 22, 2018

Hi murphyar13, 

 

Welcome to NETGEAR Community! 

 

- Please go to device manager and look for WNA3100 under Network Adapters

- Double-click on NETGEAR WNA3100 to open adapter properties

- Go to Advanced Tab, look for "Automatically turn off device to save power" and set it to Disable

- Click OK and observe the connection 

 

I disabled the "automatically turn off device to save power" option in the device manager's settings

 

Regards, 
Blanca 
Community Team

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Aug 26, 2018

Hi murphyar13, 

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

 

Regards, 
Blanca 
Community Team