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Forum Discussion

Joel_Cairo's avatar
Joel_Cairo
Aspirant
Sep 25, 2016
Solved

Strange Alert over and over: "NETGEAR Genie - Reinstall/upgrade complete"

Howdy- I don't know a whole lot about network adapters, but I have a new Dell workstation running Windows 10, and a Netgear Genie WNA1100. Since I got a notice that there was a newer driver availabl...
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Oct 20, 2016

    Hi Joel_Cairo,

     

    Run the program to uninstall the driver before deleting the folder.

     

    JamesGL

    Community Team

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Sep 30, 2016

Hi Joel_Cairo,

 

Please post the screenshot of the message that pops up.

 

JamesGL

Community Team

Joel_Cairo's avatar
Joel_Cairo
Aspirant
Oct 01, 2016

Here ya go:

 

NetGear Capture.JPG

  • Nado82's avatar
    Nado82
    Aspirant
    Oct 09, 2016

    I am getting the same message several times a day. Is there any way to disable it? Clicking

    the OK button doesn't seem to do the trick.

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Oct 10, 2016

      Hi All,


      Can you remove the NETGEAR folder under the program files and see if the same thing happens.

       

      JamesGL

      Community Team

      • Joel_Cairo's avatar
        Joel_Cairo
        Aspirant
        Oct 10, 2016

        Umm... there's a LOT of stuff in that folder, .dll files, an application (WNA1100), etc. Are you very certain you want me to trash this folder? Woundn't dumping these files effectively kill the program, and my ability to be wireless? Just checking before I act!