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Forum Discussion

Joel_Cairo's avatar
Joel_Cairo
Aspirant
Sep 25, 2016
Solved

Strange Alert over and over: "NETGEAR Genie - Reinstall/upgrade complete"

Howdy- I don't know a whole lot about network adapters, but I have a new Dell workstation running Windows 10, and a Netgear Genie WNA1100. Since I got a notice that there was a newer driver availabl...
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Oct 20, 2016

    Hi Joel_Cairo,

     

    Run the program to uninstall the driver before deleting the folder.

     

    JamesGL

    Community Team

Joel_Cairo's avatar
Joel_Cairo
Aspirant
Oct 01, 2016

Here ya go:

 

NetGear Capture.JPG

Nado82's avatar
Nado82
Aspirant
Oct 09, 2016

I am getting the same message several times a day. Is there any way to disable it? Clicking

the OK button doesn't seem to do the trick.

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Oct 10, 2016

    Hi All,


    Can you remove the NETGEAR folder under the program files and see if the same thing happens.

     

    JamesGL

    Community Team

    • Joel_Cairo's avatar
      Joel_Cairo
      Aspirant
      Oct 10, 2016

      Umm... there's a LOT of stuff in that folder, .dll files, an application (WNA1100), etc. Are you very certain you want me to trash this folder? Woundn't dumping these files effectively kill the program, and my ability to be wireless? Just checking before I act!

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired
        Oct 12, 2016

        Hi Joel_Cairo,

         

        Uninstall first the driver then remove the folder. Reinstall the driver afterwards.

         

        JamesGL

        Community Team