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Forum Discussion

isbyrne's avatar
isbyrne
Aspirant
Sep 27, 2016

Unable to uninstall A6210 software

Hi,   Some time ago I had problems getting A6210 software to recognise my adapter and in the process of messing around I have installed two versions of the driver software I now have 1.0.0.32 and 1...
Troubleshooting
JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Sep 30, 2016

Hi isbyrne,


Do you get any error message when trying to uninstall the driver? If yes, please post the screenshot of the error message.

 

JamesGL
Community Team

isbyrne's avatar
isbyrne
Aspirant
Sep 30, 2016

Hi James,

 

No error message at all, I try and uninstall driver 1.0.0.34 via control panel and all I get is "Failed to Complete Installation" message. I am thinking 1.0.0.32 is working fine as I can connect to the internet.

 

I have tried uninstalling 1.0.0.32 first but 1.0.0.34 still refuses to uninstall then when I try and reinstall 1.0.0.32 it refuses to recognise the adapter so I have to use system restore to get my internet back.

 

Thanks,

 

Iain