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Forum Discussion

dadathome's avatar
dadathome
Aspirant
Sep 11, 2015

Unable to uninstall WNA3100M on Windows Vista

I have contacted Netgear support but they are unable to help me because my product is more than 3 months old so I'm hoping someone here can help.   I recently started having an issue with a message...
Troubleshooting
uninstall
WNA3100M
JamesGL's avatar
JamesGL
Master
Sep 12, 2015

Hi dadathome,

 

Welcome to Community!

 

Have you tried uninstalling it via the device manager?

 

device.png

 

Regards,

 

JamesGL

Community Team

 

  • dadathome's avatar
    dadathome
    Aspirant
    Sep 12, 2015

    Hi JamesGL.

     

    Thank you for the welcome and for trying to help me out.

     

    I hadn't tried this but I have now. It uninstalled ok in Device Manager but when I went to Programs in Control Panel the program was still listed and clicking to uninstall is still ineffective, I just keep geting the box with the red cross and it won't uninstall.

     

    Can you suggest anything else I might try please?

     

    Thanks very much.

    dadathome

    • JamesGL's avatar
      JamesGL
      Master
      Sep 15, 2015

      dadathome,

       

      Is this the only program that you cannot uninstall under control panel?

       

      Regards,

       

      JamesGL
      Community Team

      • dadathome's avatar
        dadathome
        Aspirant
        Sep 24, 2015

        Hi James.

         

        I have managed to uninstall two or three other programs using the control panel - Netgear is still the only one coming up with a red cross.

         

        Thanks

        David