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crikket's avatar
crikket
Aspirant
Apr 26, 2018

unicode error: sftwre install fails

CPU: Dell laptop, Celeron 1.4 GHz, 8 GB RAM; Windows 8.1 64-bit

Smart screen and AV disabled during install

Error message at end of AC1900 software install process:

 

"Setup launcher unicode has stopped working"

 

Can this be fixed or should I return the item to Amazon? Thanks

Installation

4 Replies

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User
        Apr 27, 2018

        Looks like a Windows error.

         

        Try a second download. Or see if Windows will install the drivers from its own set.

         

        That may not be that easy with Windows 8.1, one of the worst versions of Windows to have come out of Microsoft. Windows 10 is streets ahead on that front, with none of the alleged interface benefits of Windows 7. Maybe that is why your installation fails.