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Forum Discussion

eraahad's avatar
eraahad
Aspirant
Jan 02, 2017

WG311T Installed on Windows XP

Yes the PCI adapter is available in device manager and works correctly according to it. The troubleshooting button does not work, it is pointing to Window XP Home edition which does not work.   The...
Troubleshooting
JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Jan 03, 2017

Hi eraahad,

 

Try changing the security to WEP as the device may not support the WPA.

eraahad's avatar
eraahad
Aspirant
Jan 03, 2017

Interesting statement, "the device may not support the W2PA", do you have any specifications of your products?

 

It worked before I did the 67 updates of XP.

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Jan 18, 2017

    Hi eraahad,

     

    Have tried changing the security option? 

    • eraahad's avatar
      eraahad
      Aspirant
      Jan 22, 2017

      The CH7486E Wireless Voice Gateway does not support any versions of encryption. Do you have any other idea?

      • eraahad's avatar
        eraahad
        Aspirant
        Jan 22, 2017

        It should say:

        The CH7486E Wireless Voice Gateway does not support any lower level or versions of encryption