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eraahad's avatar
eraahad
Aspirant
Nov 09, 2016
Solved

WG311T XP

After done a number of 67 updates on my XP the wireless adapter can not connect, not even will the Wizzard starting up. I have taken the latest version of SW from your page. I have tried to use HW detection of XP without any success. The instruction on https://kb.netgear.com/app/answers/detail/a_id/18586#?cid=wmt_netgear_organic does not help. It worked well before I did the security updates of XP.

 

 

  • Hi eraahad,

     

    Can you still detect the adapter under the device manager? If not, you might need to unplug and replug the adapter. Try disabling firewall or antivirus while installing the adapter.

     

    JamesGL

    Community Team

2 Replies

  • Hi eraahad,

     

    Can you still detect the adapter under the device manager? If not, you might need to unplug and replug the adapter. Try disabling firewall or antivirus while installing the adapter.

     

    JamesGL

    Community Team

  • Hi eraahad,

     

    We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.

     

    If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
     

    JamesGL

    Community Team