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Forum Discussion
VKennisovitch
Mar 12, 2016Aspirant
Wifi adapter A6100 lag spikes / disconnecting
Hi, I have bought a computer on a store online last month and I needed to buy a USB wireless adapter so I bought this A6100 WiFi USB Adapter. Since I've been able to connect to the internet, I've...
- Mar 16, 2016
I have decided to buy a cable and everything works fine now. The adapter was faulty since the beggining... I will send it back to the shop where I bought it and try to get a refund or at least a replacement..
Thanks for your help !
VKennisovitch
Mar 16, 2016Aspirant
Hi,
I have tried on my laptop and there is no problem at all, not even lag spikes. However I tried plugging the adapter on different usb ports (front or back) of my desktop computer ( the one with problems) and still lag spikes...
I have already tried installing this driver and it just messes things up, I can't even connect to anything afterwards.
JamesGL
Mar 16, 2016NETGEAR Employee Retired
Hi VKennisovitch,
If the adapter works on the laptop without any lag spikes, then the problem must be with the computer. Try disabling any antivirus on the computer and reinstall the adapter.
- VKennisovitchMar 16, 2016Aspirant
Hi,
I have tried this too, no improvement at all. I really don't know what is happening with this computer...
EDIT : I don't know what happened yesterday but I just tried again on my laptop, the adapter give me the same issue "One or more network protocols are missing on this computer".. This should mean that it's not my computer but the adapter that malfunctions, right ?
- VKennisovitchMar 16, 2016Aspirant
I have decided to buy a cable and everything works fine now. The adapter was faulty since the beggining... I will send it back to the shop where I bought it and try to get a refund or at least a replacement..
Thanks for your help !
- JamesGLMar 27, 2016NETGEAR Employee Retired
Hi Vkennisovitch,
You can try to ask for replacement for the adapter.