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Forum Discussion
brandt08
Jul 23, 2016Initiate
Wifi Adapter A6100 losing connection - Windows 10
After initially installing the adapter, it worked fine with good connection and speed without being disconeected on the first day of me using it. After I turned off my computer and turned it back on ...
JamesGL
Jul 28, 2016Master
Hi brandt08,
Uninstall the device and reinstall it using the standalone driver instead of the driver with Genie. If still the same, try to install the device on a different computer.
JamesGL
Community Team
- brandt08Jul 29, 2016Initiate
Thanks James. After uninstalling and reinstalling with the stadnalone driver, the device continued to have the same problem. I have also tried to install a driver for it from Mediatek, although that did not fix the issue either. I am currently unable to try installing it on a different computer, but will update you on if that fixes the problem when i have done so.
- JamesGLJul 29, 2016Master
Hi brandt08,
Looking forward for your update after using a different computer. Make sure it is the same Windows 10 OS.
JamesGL
Community Team
- JamesGLAug 17, 2016Master
Hi brandt08,
We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.
JamesGL
Community Team