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Forum Discussion

dbutti70's avatar
dbutti70
Follower
Sep 25, 2015

WNA3100 constant disconnect:mansad:

Hey guys, a question from Italy.:mansad:

I use Wi Fi Usb Adapter for my Desktop Windows Xp.

Since 1 month my WNA3100 doesn't works.

After 30 seconds i'm disconneted.

I've the new software, but i' think it's an Adapter's problem since it doesn't detect also wifi network of my neighbors; if i use my notebook or my smartphone there are minimum 3 or 4 wifi connections.

Can anyone help me?

Thanks in advance

 

Troubleshooting

1 Reply

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Sep 28, 2015

    Hi dbutti70,

     

    Welcome to Community!

     

    Please try to install the adapter on a different computer. This is to isolate if the problem is with the adapter.


    Regards,

     

    JamesGL
    Community Team