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Forum Discussion
Unknown1988
Jan 19, 2019Aspirant
WNA3100M N300 Windows 10
First time poster. I have looked through the forum but can't find any mention of this problem so far. My USB wireless adapter, pretty recently purchased, worked out of the box from day one with no ...
Unknown1988
Jan 20, 2019Aspirant
Yes, I should add that the computer is now not receiveing any WiFi signal in any location - home, next to the router, in my office or out and about. I bought the USB adapter to replace the WiFi built into the computer that had failed.
And It did work when I first got it, so I guess it could be an actual hardware problem and technical problem with the USB device. If that turns out to be the case obviously I can just return it for a replacement.
Nodism1125
Jan 22, 2019NETGEAR Expert
Check the USB adapter driver status under Device manager. This might help you to identify if this a driver issue.
- Right-click the Start button and open Device Manager.
- Navigate to Network adapters.
Another option, try to install the WLAN adapter to another computer.
- michaelkenwardJan 31, 2019Guru - Experienced User
Nodism1125 wrote:
Check the USB adapter driver status under Device manager. This might help you to identify if this a driver issue.
- Right-click the Start button and open Device Manager.
- Navigate to Network adapters.
Another option, try to install the WLAN adapter to another computer.
Good idea.
While in there, get Windows to show Hidden Devices.
Do the same thing in the USB zone.
Delete the drivers (with the adapter removed) and then reinstalling can fix it. Or simply relying on whatever Windows installs without going near the Netgear drivers. They aren't always needed.