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Forum Discussion

KamuiT's avatar
KamuiT
Aspirant
Oct 26, 2017

WNCE2001 - Randomly Disconnects

I have  a WNCE2001 that has been working fantastically for the past couple of years.  It recently started dropping connection every few minutes and then reconnects. This is very frustrating as I work...
Troubleshooting
JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Oct 30, 2017

Hi KamuiT,

 

Do you have other wireless devices that works fine or has stable connection from the network?

Is your wireless network shared?

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Nov 02, 2017

    Hi KamuiT,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

  • KamuiT's avatar
    KamuiT
    Aspirant
    Nov 03, 2017
    Yes, all of my other wireless devices have no problem connecting. This is the only machine that is dropping the connection.
  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Nov 09, 2017

    Hi KamuiT,


    Can you install the device on a different computer and check if the same problem.