NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
spitlist
Feb 04, 2017Aspirant
WNCE2001 Power LED blinks green and I cannot set it up
I see that there is already a thread on the subject and there are several links that purport to fix the problem. However these links are very long and end up being truncated so when I click on them,...
JamesGL
Feb 10, 2017NETGEAR Employee Retired
Hi spitlist,
1. Can you still access the UI of the adapter?
2. Are you getting a valid IP from the device? Can you ping the IP address of the adapter?
- spitlistFeb 10, 2017Aspirant
I have no idea what you are asking? What is "UI"?
The device doesn't have an IP address. It is a unit that is supposed to intercept a WIFI signal and convert it to a wired connection via an RJ47 port.
- spitlistFeb 10, 2017Aspirant
Make that RJ-45 (fat fingers)
- JamesGLFeb 17, 2017NETGEAR Employee Retired
Hi spitlist,
1. Reset the adapter.
2. You should still be getting an IP address from the adapter even if it is not connected to the router.
- spitlistFeb 17, 2017Aspirant
WHat adapter?
- spitlistFeb 17, 2017Aspirant
If NETGEAR had any support, maybe I could talk to someone live so we could exchange information. THe only time I have had an exchangge was on a live chat session where the technician was only interested in selling me some support license that cleans up my router's IP addresses of people who are monitoring me. Two technicians I know both told me that that was unnecessary.