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WNCE4004 cannot connect to Cisco XB3 from Xfinity
Just got new Comcast Router - Cisco XB3 and cannot connect thru the Genie software. Gets to the last part of setup and says move unit closer to router.Is there something I'm missing? Is this n900 400...
Hi JRn900,
1. How far is the WNCE4004 from the router?
2. Make sure that the router does not have MAC filtering. If you are not sure, check with the manufacturer.
3. Reset the adapter and reconfigure.
JamesGL
Community Team