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Forum Discussion
WNCE4004 cannot connect to Cisco XB3 from Xfinity
Just got new Comcast Router - Cisco XB3 and cannot connect thru the Genie software. Gets to the last part of setup and says move unit closer to router.Is there something I'm missing? Is this n900 400...
Adapter is in same location as it was with previous Comcast router. Not sure how to check MAC filtering on router. It appears to connect with the router momentarily but drops at the end of the process.
Hi JRn900,
Check with router's manufacturer and make sure that MAC filtering is not enabled. Try to lower down as well the security of the wireless network and change channel.
JamesGL
Community Team