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Forum Discussion

davidcasper1's avatar
davidcasper1
Follower
Sep 28, 2016

WNCE4004 will not connect

This problem has already been raised - but was closed with no answer.  See: https://community.netgear.com/t5/WiFi-Adapters/WNCE4004-will-not-connect-with-AC1750-router-despite-multiple/td-p/976279 ...
Installation
JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Jan 18, 2017

Hi fscout42,

 

Do you have other wireless devices that works with the EX7300?

fscout42's avatar
fscout42
Aspirant
Jan 18, 2017

Hello James, yes I have. A Samsung TV, a mini-PC and my receiver (Yamaha RX-V777). All devices seem to connect except this wnce4004.

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Jan 29, 2017

    Hi fscout42,

     

    Will it work if you will connect it directly to the routers network?

    • fscout42's avatar
      fscout42
      Aspirant
      Jan 30, 2017

      Hello James,

       

      yes, it does connect to my Vodafone EasyBox as well as to my Netgear router R7000. No problems at all with these devices. Only the EX7300 refuses the connection.

      That's the current setup now. The thing is the distance. It's not very good.

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Feb 19, 2017

      Hi fscout42,

       

      Try resetting both the EX7300 and the WNCE4004 and reconfigure them.

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired
        Feb 23, 2017

        Hi fscout42,

         

        We’d greatly appreciate hearing your feedback letting us know if you need further assistance.