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Forum Discussion

davidcasper1's avatar
davidcasper1
Follower
Sep 28, 2016

WNCE4004 will not connect

This problem has already been raised - but was closed with no answer.  See: https://community.netgear.com/t5/WiFi-Adapters/WNCE4004-will-not-connect-with-AC1750-router-despite-multiple/td-p/976279 ...
Installation
JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Jan 29, 2017

Hi fscout42,

 

Will it work if you will connect it directly to the routers network?

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Feb 19, 2017

Hi fscout42,

 

Try resetting both the EX7300 and the WNCE4004 and reconfigure them.

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Feb 23, 2017

    Hi fscout42,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

    • fscout42's avatar
      fscout42
      Aspirant
      Feb 24, 2017

      Hello James,

       

      have just reset both devices. WNCE4004 won't connect to EX7300. Neither via cable connected to my laptop using the web gui nor via WPS. This device drives me crazy and I'm fed up with it now. I'll put it in the trash can and get rid of it. It's all a waste of time.

      So no further assistance needed.

      Thanks a lot for your help.

       

       

      Roland

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Feb 28, 2017

      Hi fscout42,

       

      Let me check on this issue and will provide you feedback.