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Forum Discussion
rdfay634
Dec 02, 2017Aspirant
WNDA3100v3 will not connect at 5 GHz
I have a WNDA3100v3. I am running Windows 10 and have a Hitron CGNVM-2559 cable modem/router. My wifi adapter will connect but only in 2.4 GHz and not 5. I have gone into the adapter settings and ...
sadmath
Dec 24, 2017Guide
These posts are from almost a month ago and Netgear doesn't care.
michaelkenward
Dec 24, 2017Guru - Experienced User
sadmath wrote:
These posts are from almost a month ago and Netgear doesn't care.
If you want official support, you are in the wrong place.
This is a use-to-user forum with input from a tiny band of Netgear staff.
- sadmathDec 24, 2017Guide
Ok.
So how do I get actual support?
- michaelkenwardDec 24, 2017Guru - Experienced User
Depends on what you want.
You have joined in on the end of a conversation that may or may not have anything to do with your problem.
Start here:
Or take the revolutionary step of using the forum, where you may well find people who are better informed than the call centres that Netgear uses.
Sitting on the sidelines and whingeing is guaranteed to get you nowhere.
- sadmathDec 24, 2017Guide
lmao
From the chat logs.
Hello, my WNDA3100v2 keeps disappearing from device manager. I have to unplug it and plug it back in. It does this ever 10 minutes or until I put a heavy load on it. Using Windows 7 64 bit.
4:32:45 PMAnnu YPlease change the channel to 11 under 2.4ghz in the router.
4:34:06 PMMeIt's on the 5ghz range.
4:34:26 PMIt's a usb card, not a router.