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Forum Discussion
WNDA4100 Install on Win7 Ultimate; Genie Won't Run and No Speed Increase
I just recently bought two WNDA4100's to replace a couple of WNA3100's on two Win7 Ultimate PCs. I was looking for higher download speeds. Issue #1. When I had the WNA3100's installed, Netgear ...
Forgot to mention that the two PCs are about 15' from the 6580, and I still have full power showing with the 6580 cut back to 75% power.
Fred
Similar situation here. 3100 drivers and software removed prior to new installation. All goes well until asked to connect the 4100 then APPCRASH
Problem signature:
Problem Event Name: APPCRASH
Application Name: WNDA4100.EXE
Application Version: 1.2.0.10
Application Timestamp: 50ecd160
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.19045
Fault Module Timestamp: 56258f05
Exception Code: e06d7363
Exception Offset: 0000c42d
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Feedback / advice would be welcomed
Hey Pesco -
Sorry to hear you're having this problem, but at least now I know that SOMEBODY else has it, too!
Two very important details missing in your post is WHERE did you get the file you tried to install, and what version of the file were you using? Read on for more info!
I have been working with 2nd Level Tech Jenny (and others) on this problem. I've been in and out a lot so have had difficulty re-connecting with Jenny. On 01/04 (I think), Jenny said she went to the lab and downloaded a *Version 1.2 0.14* file and installed it. She reported that it worked just fine, ***AND*** that the Genie screen reported that the Genie version was *1.2.0.14*!
Me and the Techs I have worked with have REPEATEDLY (15-20 times) downloaded the v 1.2.0.14 file from the website, AND EVERY TIME IT BLOWS OUT FOR THE GENIE APP! *FURTHER*, it reports the Genie app version as being *1.2 0.10*, just like you reported, NOT THE v1.2.0.14 THAT JENNY SAID SHE SAW IN THE LAB!
I have been trying to get Jenny to grab the file she used and transfer that file to me using TeamViewer. I want HER file to test here - since she said it worked in the lab and gave the matching Genie version number (1.2.0.14)!
I am waiting on a call now from Jenny, and hopefully I'll get HER version of the file. We'll see.
Fred
Accidentally posted twice - couldn't find a way to delete the 2nd post. Pbbbbbttttt.
Hi, and apologies for the delay in replying.
The file I used was WNDA4100_software-version-1.2.0.14 and inside this file is a link to the download link:
http://www.downloads.netgear.com/files/GDC/WNDA4100/WNDA4100_software-version-1.2.0.14.zip
these are the file hashes:
CRC32: D17064D2
MD5: 9EDA14BA0E3FBC9E3E3567E2DD584112
SHA-1: 99964F52FC810BEC6C14418428C9A8AF143F945FFrom inside the archive, I used WNDA4100_V1.2.0.14_Setup.exe (file hashes below)
CRC32: 5E3DC953
MD5: AF71786DED664CB0A0FF7C18414AD48F
SHA-1: 0497EDFEFB14E8EFFF85D31C1469C99683D52D99It would be useful if you could compare yours, NETGEAR's copy (if they can provide it) and mine and ensure that we are all using the same version.
OK. I have de-installed all previous versions of genie and old drivers and started again. Net genie installs and attempts to connect with the server but crashes as soon as password is provided (I chose not to use WPS). Once again, I can confirm that the version that is installed using this setup file is 1.2.0.10 and NOT 1.2.0.14. It seems very strange that NETGEAR claim that the correct version is installed, so I feel that it is imperative that a hash check comparison is done because you and I are having a different outcome to NETGEAR.In the meantime, I am using the dongle succesfully with nothing but drivers provided by Windows. It is also possible to use WNDA4100_V1.2.0.14_Standalone.exe provided by NETGEAR, it just means that you lose the GUI but Network and Sharing Centre is an easy enough alternative.
I hope I have provided you with enough information and that NETGEAR keep their promise to get back to you. I'll do whatever I can to assist you in your endeavour.
Pesco -
Interesting ... It sounds like you got further with the Genie install than I have. My 'Genie' bombs out almost immediately after the Genie screen appears. I can't even begin to pick a network, nothing!
Well, progress - finally. Spoke to Jenny today (she isn't 2nd level as I was led to believe), and she corrected the issue about her previous testing in the lab. I had specifically asked if she used *Win 7 Ultimate* in the lab, and let's just say I was led to believe 'Yes'. However, in today's conversation, she corrected that and said she had used Win 10. But, she said she went back and did use Win 7 Ultimate and, Guess What, it By Golly failed with her same as it has with you, me and at least one other that I know of.
Yeah.
Subsequently I was connected with Alex (2nd Level) who has confirmed the flaw. Alex said it was going to be sent to engineering, and he is to send me an email for some more info. I did point him to your reply for your info. So, that is where it stands now; at least we now know what is going on - or not.
I am quite surprised that this situation has apparently existed as long as it seems to have. Certainly not a normal event.
I keep this post updated.
Fred