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Forum Discussion
DCnet
Aug 01, 2018Follower
080208edf0baa - Netgear85 set up missing broadband connection
Hello, Earlier this week, I had to disconnect my Netgear85 wifi router (serial number 4yk175bmo72fc) for work so that I could have just Ethernet cable from my modem to my PC. My job says that I canno...
- Aug 01, 2018
Hi DCnet,
Welcome to the community!
1. The modem should be connected to the Internet or WAN port on the back of the router.
2. Have you tried using another Ethernet cable?
3. If you connect the modem straight to your computer using the same cable, can the computer go online?
Regards,
Dexter
Community Team
DexterJB
Aug 01, 2018NETGEAR Moderator
Hi DCnet,
Welcome to the community!
1. The modem should be connected to the Internet or WAN port on the back of the router.
2. Have you tried using another Ethernet cable?
3. If you connect the modem straight to your computer using the same cable, can the computer go online?
Regards,
Dexter
Community Team