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Forum Discussion
hassaninho
Nov 10, 2019Aspirant
5ghz wrong channel
I am very disappointed of this product. I have tested everything. My 5Ghz is not working because the extender is giving the channels between 100 and 140. My devices can't support that. I have tes...
plemans
Nov 10, 2019Guru - Experienced User
Are you running in access point mode or in extender mode?
Are those channels grayed out or whats preventing the change?
What is the latest firmware you're using? A number is better than "the latest"
Which region are you in? and which region is your router and extender set to?
- hassaninhoNov 10, 2019Aspirant1. Extender Mode.
2. No, they are not even on the list of 5ghz. I can only choose 100 to 140 on that list.
My routers channel for 5ghz is 36 but the netgear extender change it to 100 - 140
3. 1.0.0.52
4. Europe- plemansNov 10, 2019Guru - Experienced User
For testing, if you enable access point mode (direct wire it), are you able to choose 32-48?
What do you mean that your extender changes it to 100-140? It changes your primary router's broadcast channel?
- hassaninhoNov 10, 2019AspirantHow do you mean wire it?
Where to insert the wire?
The primary channel on my extender is 36 which is correct. It's the channel I have on my Asus router.
But the secondary channel for 5ghz on my extender is 140.
So all my devices can only find the 5 ghz on my Asus router because it's 36 but not finding the 5 ghz on netgear extender because it's 140.