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Forum Discussion
hassaninho
Nov 10, 2019Aspirant
5ghz wrong channel
I am very disappointed of this product. I have tested everything. My 5Ghz is not working because the extender is giving the channels between 100 and 140. My devices can't support that. I have tes...
plemans
Nov 10, 2019Guru - Experienced User
Are you running in access point mode or in extender mode?
Are those channels grayed out or whats preventing the change?
What is the latest firmware you're using? A number is better than "the latest"
Which region are you in? and which region is your router and extender set to?
hassaninho
Nov 10, 2019Aspirant
1. Extender Mode.
2. No, they are not even on the list of 5ghz. I can only choose 100 to 140 on that list.
My routers channel for 5ghz is 36 but the netgear extender change it to 100 - 140
3. 1.0.0.52
4. Europe
2. No, they are not even on the list of 5ghz. I can only choose 100 to 140 on that list.
My routers channel for 5ghz is 36 but the netgear extender change it to 100 - 140
3. 1.0.0.52
4. Europe
- plemansNov 10, 2019Guru - Experienced User
For testing, if you enable access point mode (direct wire it), are you able to choose 32-48?
What do you mean that your extender changes it to 100-140? It changes your primary router's broadcast channel?
- hassaninhoNov 10, 2019AspirantHow do you mean wire it?
Where to insert the wire?
The primary channel on my extender is 36 which is correct. It's the channel I have on my Asus router.
But the secondary channel for 5ghz on my extender is 140.
So all my devices can only find the 5 ghz on my Asus router because it's 36 but not finding the 5 ghz on netgear extender because it's 140.- plemansNov 10, 2019Guru - Experienced User
hassaninho wrote:
How do you mean wire it?---My bad was thinking a different extenders. Whoops. Ignore that.
Where to insert the wire?
The primary channel on my extender is 36 which is correct. It's the channel I have on my Asus router.
But the secondary channel for 5ghz on my extender is 140.
So all my devices can only find the 5 ghz on my Asus router because it's 36 but not finding the 5 ghz on netgear extender because it's 140.Thats why you're having issues. I should have pulled the device up and read through it more. Sorry about that.
The triband extenders and routers are halfway pointless in these regions. Reason why is that the single radio that it reserves just for talking to the router? Its the only one dedicated to the lower or upper band you're broadcasting on. They have a dedicated radio for upper 5ghz frequency and one for lower 5ghz frequncy.
If your router uses the higher frequency band then the EX7500 would connect with that radio for the backhaul and rebroadcast on the lower frequency. In regions with stricter broadcasting than you see in the US, tribands run into issues and aren't as effective. Thats why I say they're kind of pointless.