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Chitrod's avatar
Chitrod
Aspirant
Feb 08, 2017

6300v2 says no ethernet cable conected

My 6300v2 suddenly stopped working.  I have logged into the router's IP address and it says no internet connection.  When I try to run set up it says no ethernet cable connected.  The ethernet cable works connected right to my laptop or to my 10 year old Belkin router, so it's not the cable.  Netgear says I need to pay them $89 to extend my service with their tech support.  I say their device, which is still under warranty crapped out.

 

Anything I can do on my end to fix it?

3 Replies

    • Chitrod's avatar
      Chitrod
      Aspirant

      Yes, power cycle was the first thing I tried then i tried a factory reset, even tried something called the 30-30-30 

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello chitrod

         

        is all the Ethernet ports not working?

         

        DarrenM