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Lou_Smith's avatar
Lou_Smith
Aspirant
Jan 08, 2019

7 month old router stoped working

I can no longer find my router when I scan networks. It was there until a few weeks ago and now it isn't. I've tried setting it up again according to the app's instructions but no luck. I do have the 2 leftmost lights lit white: power and internet.

Is it a short-lived brick? Is there anything I can do?

Thanks for all help. I hate to think this highly rated thing is junk headed to the trash.

 

Troubleshooting

3 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Jan 09, 2019

    What router model do you have?

    Many routers have a wifi on/off switch - have you checked that it is in the on position?

    How are you "scanning the network"?

    Have you tried reaching the internet through the router (with a PC connected to the router via ethernet)?

    • Lou_Smith's avatar
      Lou_Smith
      Aspirant
      Jan 09, 2019

      Thanks StephanB, I did sort this out last night; you are correct, it was the wifi on/off button

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        Jan 09, 2019
        Lou_Smith wrote:

        Thanks StephanB, I did sort this out last night; you are correct, it was the wifi on/off button

        Though it feels embarrassing when you figure it out, it's an easy mistake to make (speaking from personal experience :smileyembarrassed: )