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20GT's avatar
20GT
Guide
Jun 25, 2022
Solved

AC1200 remove login page to get the new extender set up page

I have a used AC1200 Wi-Fi booster device. When I connect to it to set it up a login page appears and not the New Extender Setup page. How do I fix this?
  • I followed a video on youtube and it was pretty easy from there thanks for your help

13 Replies

  • When I reset the device the whole page disappears and it says no connection

  • plemans's avatar
    plemans
    Guru - Experienced User

    What extender do you have? AC1200 is a speed, not a model. 

    After the reset, did you connect to the netgear_ext page? 

    • 20GT's avatar
      20GT
      Guide

       ex5000 thanks didnt know that about that number being speed.
      after i reset it i could still connect to it but this time when i wnt to the page, the page said i wasnt connected to it.

      • plemans's avatar
        plemans
        Guru - Experienced User

        I know it sounds stupid but are you connected to the extender's own network and not the routers. (seen it happen). 

        also, if you're on ios or mac, make sure icloud relay and private mac/ip address are disabled.