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jouni_e's avatar
jouni_e
Tutor
May 29, 2019
Solved

AC1200 Wifi extender EX6110

Hi,

 

My AC1200 / EX6110 is configured to join the router wifi, and shows that everything is OK, but no access to the internet with any device.  I have reseted the EX6110 several times and reconfigured with different network names, but still not working.

 

Other Netgear products I have, works fine.

 

Is this a typical problem with the device and I need to discard it? 

  • You can manually download the firmware to your computer and then upload it to the extender. 

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    jouni_e wrote:

    Hi,

     

    My AC1200 / EX6110 is configured to join the router wifi, and shows that everything is OK, but no access to the internet with any device.  I have reseted the EX6110 several times and reconfigured with different network names, but still not working.

     

    Other Netgear products I have, works fine.

     

    Is this a typical problem with the device and I need to discard it? 


    Please help me understand more about the problem.

    What are all the led's doing exactly? Describe color/blinking/etc for each led 

    Are you able to log into it?

    Firmware on it?

    Have you tried reloading the firmware to it and then doing a reset?

    • jouni_e's avatar
      jouni_e
      Tutor

      I can log in and configure it. All the LEDs are green. The extender cannot load the firmware, because it does not connect to internet, even it is conneted to the router.

      • plemans's avatar
        plemans
        Guru - Experienced User

        You can manually download the firmware to your computer and then upload it to the extender.