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Forum Discussion
jbenrn
Nov 09, 2017Aspirant
AC1200
My AC1200 keeps randomly dropping internet connection. All of the lights are green and indicate that everything should be working properly. But when I connect to the extender I get a message that inte...
jbenrn
Nov 14, 2017Aspirant
Yes...I have actually done that twice. I tried moving it to different locations today. Right now it is in the same room as the router and is doing the same thing. It will not stay connected to the router.
DarrenM
Nov 17, 2017Sr. NETGEAR Moderator
Make sure the extender is on the latest firmware and try changing the wireless channel on the extender.
DarrenM
- jbenrnNov 17, 2017AspirantHow do.you change the channel on the extender?
- DarrenMNov 17, 2017Sr. NETGEAR Moderator
you will change it on the router not the extender.
https://kb.netgear.com/25182/Resolving-poor-5GHz-wireless-range-signal-from-my-NETGEAR-router
DarrenM