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Forum Discussion
AC3000 no internet connection
My ISP advised me to connect my AC3000 to my tp-link AC1600. The AC1600 is set up as follows: wifi on, WPS off.
This created a second wifi network in my home (Orbi wifi + the original wifi). I can connect to either of these. The original wifi still has internet connection.
I have tried connecting my Orbi to either one of the AC1600+NBN modem or the NBN modem alone.
I can't get internet connection via the Orbi wifi network.
3 Replies
The NBM modem is an Arris CM8200
A couple things. AC1600 and AC3000 aren't models. They're speeds. Actual model numbers help.
So your current setup is:
CM8200--->Tp-link--->orbi
Is this correct?
Are both the tp-link and orbi running in router mode?
If so, it can put you in a double nat. https://kb.netgear.com/30186/What-is-Double-NAT
Simple fix? put the orbi in access point mode.
more complicated fix?
put the netgear's ip address in the tp-link's dmz.
Why are you needing the tp-link in there? the Orbi setup is quite capable and adding complexity to a network usually only causes problems.
Netgear support advised my reset button was faulty, so I am returning the product to the sales company.
