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Forum Discussion
AC750 (EX2800) WiFi Range can't be reset to establish connection with new network
I've used this AC750 (EX2800) for an existing home wifi net work for a couple of months and then upgraded the network speed with Fios. Now I have the fastest Fios router. However I was not able to co...
1. what router are you trying to connect it to?
2. what firmware is on your extender?
3. when you factory resets, did you push and hold resets for 7-15 seconds while the extender was powered on?
4. what error do you get when you try to connect to the netgear_ext network? Did you try different pc/laptop/devices? Or different web browsers?
Problem solved this morning! I received the latest Verizon Router - the one that looks like a tower. I read online that on the previous rounder version Fios router there is a 'WPS' button, so I looked at the back of the new router and found a button with a link icon on it. I hold that 'link' button on the router until it starts to blink and then press the WPS button on the extender, and the connection was established right away.
Previously, I did not know where to look for firmware on the extender since I couldn't connect to it. Pretty sure I've hold the RESET button for a long time. It restarted from red. I've used my iphone connecting to NETGEAR_EXT and try to manually type in the setting in the default browser, it says Safari can't find the page. Same thing on my iMac. I have no PC here.
Anyway, thanks for trying to help.