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Challenger_360's avatar
Feb 16, 2021

AC750 Model EX6100v2 Will not connect to routor

Help Please,

 

Just got home after 6 months away and my AC750 EX6100v2 will not connect to the router. I left my router from Frontier running but I shut off the AC750 wifi extender because I was not in my office, there for it was not needed. (Gotta save on the power bill.) Upon my return I turned the above mentioned extender back on and the _EXT popped up as it should in my Wireless Network options, but the wifi extender will not reconnect to the router. I did a factory reset and even tired the recommended Ethernet cable to no avail. Yes the warranty expired back in August of last year but that should have nothing to do with anything. But perhaps I'm wrong and the device had a planned obsolescence date and is engineered to only run for a year and then self terminate? Any help would greatly be appreciated.

 

Thank you.

 

10 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    It doesn't self terminate. :)

    Did you push and hold reset for 7-15 seconds while its powered on? 

    What do all the led's do?

     

    • Challenger_360's avatar
      Challenger_360
      Aspirant

       

      Q: Did you push and hold reset for 7-15 seconds while it’s powered on?

      A: Yes that was done and all it did was shut off the power and made the power light flash amber and green. Router and extender lights flashed red and blue as well.

      Q: What do all the led's do?

      A: For the normal start up. After releasing the power button the power light stayed amber for 74 seconds. Then a quick .5 second flash of blue light for both extender and router followed by a .5 second flash of red for both extender and router. Then all but the power button goes out. Nothing other than the power button shows any light.

      • plemans's avatar
        plemans
        Guru - Experienced User

        and what color is that power light?