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Forum Discussion
sonhouse6
Dec 12, 2015Aspirant
AC750 Wifi Range Extender - 2.4ghz disconnected
Hello, I've had this wifi extender for over a month without any problems - my wifi is connected to the 5ghz connection but I have to connect my PS4 to the 2.4GHZ connection. Earlier this week on...
sonhouse6
Dec 12, 2015Aspirant
Should also add that the extender now has a red light for reuter, which obviously means the signal strength has an issue. What's odd is that it didn't have before and also hasn't affected the 5ghz signal or connection.
- sonhouse6Dec 13, 2015Aspirant
Disappointed there's no one from netgear that responds to these - the extender is pretty much unusable for its purpose now after only a month.
- nhannDec 14, 2015NETGEAR Employee Retired
Hi sonhouse6,
When your flatmate disconnected the router, was the router moved away from its original position?
Please try placing the Range extender in the same room as the router and test the connection.
Also try changing the WiFi channel on the Router, as it may be on a crowded channel, thus not able to reach your Range extender.