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Forum Discussion
alaric
Oct 18, 2015Aspirant
Android connection to new PC running Windows 10
My Netgear WN3000RP-V2 has worked well for a year, taking a signal from a WNR2000-V3 router and relaying to an Android tablet. Last week I installed a new PC running Windows 10. The tablet works fr...
alaric
Oct 21, 2015Aspirant
Thanks for the reply, but the problem is not solved.
Factory reset proceedure seems OK, and Android tablet connected to extender. Network Genie page appears without prompting.
Password entered as password, but nothing further happens, it just sticks and I can't connect to anything else.
On my PC I can't connect to either support page you quote, just get page unavailable message.
What can I do?
nhann
Oct 22, 2015NETGEAR Employee Retired
Hi alaric,
Can you please clarify what network your PC is connect to when you visit the support pages?
Your Android tablet is now able to connect to the extender, is it also connected to the internet?
Connect to your router network, then go to routerlogin.net and click on the "Router Upgrade" located under "Maintenance" click "Check" to see if there are any updates.
Connect to your range extender, then go to mywifiext.net and click on "Firmware Upgrade" located under "Maintenance" click "Check" to see if there are any updates.
If you're having issues checking the firmware on either device. Use a device that is connected to the internet such as the one you are using to post on the forums, then visit
http://support.netgear.com/product/WN3000RPv2
http://support.netgear.com/product/WNR2000v3
Download the available firmwares then upload them to the "Firmware Upgrade" and "Router Upgrade" pages mentioned above
If you are still experiencing issues, please contact support:
- alaricOct 26, 2015AspirantHello nhann,Things are going from bad to worse.The ONLY working connection to the internet I have is my PC via a D-Link router, Talktalk-86FF9E.When trying to connect my Android tablet to my Netgear router Netgear82 or my Netgear extender Netgear82-EXT they both display "Authentication problem"Each time I try to follow your instructions I manage to make things worse, can we please restart from the beginning please.RegardsAlaric

- nhannOct 27, 2015NETGEAR Employee Retired
Hi alaric,
Can you please confirm your network setup?
Is it:
Talktalk ---(wire)--- D-link router
Talktalk----(wire)---- WNR2000v3 router ---(wire)---WN3000RPv2 extender - - - (WiFi) - - - Android tablet- alaricOct 28, 2015Aspirant
Hollo nhann,
The set up is;
Talktalk ---(wire)--- D-link router
Talktalk----(wire)---- WNR2000v3 router ---(RADIO? NO WIRE)---WN3000RPv2 extender - - - (WiFi) - - - Android tablet