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aerogirl's avatar
aerogirl
Follower
Jun 26, 2018

Android phone conects to WN3000RP extender but not laptop

Successfully connected to WiFi extender using my android (samsung) phone. Cannot connect with laptop (HP Pavilion, Windows 10). I restarted the laptop but no connection. When I go to mywifiext.net I get the you are not connected to your network error message (see attached).  The extender shows up in my list of available networks but when I click on it to connect I get "can't connect to this network."  When I try to go to the url for the extender (192.168 etc etc), it just times out.

I really don't want to factory reset because it took multiple tries after I changed my wifi router password to get the thing going again with the green light and at least my phone connects.

 

Ideas?  Thanks -

 

Troubleshooting

1 Reply

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Jun 27, 2018

    Hi aerogirl,

     

    Welcome to the community!

     

    1. Have you tried forgetting the network on the laptop and re-connecting using the password setup for the extender?

    2. You can try accessing the router UI then look for the IP address assigned to the extender and use that to access the extender's UI.

     

    Regards,

     

    Dexter

    Community Team