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saxguy1's avatar
saxguy1
Guide
Feb 19, 2020

ATTN Dexter please advise next steps

Dexter,

 

Can you advise on flashing back to original specs and then latest suggested firmware for my extender. It's getting really flaky and have been wrestling with this for over 2 years now. One last gasp lol

 

thanks,

Jeff

10 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    it looks like you have it setup in fastlane mode?

    You can flash it following the manual firmware install guide. Flash it over a hardwired line, factory reset it, and then install it via the smart connection wizard (tends to work better than wps). 

     

    https://www.netgear.com/support/product/EX7000.aspx

    • saxguy1's avatar
      saxguy1
      Guide

      Thank you. I already had that particaulr firmware but did reset the Extender to factory defualts. I re-setup successfully but now that it's in the standard setup, the speed dropped about to the same as the modem to which it is connected (in another adjacent unit).

       

      In other words, even though the Extender sees and connects to the modem, it's the same (slow) speed as if I connected my devices to that modem (not the extender). I noticed that with this setup, I wasn't prompoted for a new name of my "extended" network. It's just "forwarding" so to speak the modem connections.

       

      How do I configure the Extender to have this new "extended network" (which hopefully remains stable). At least when it was previoulsy configured, the speed was very good (I just had to reboot the Extender once a day to connect my devices).

       

       

      thanks

      • plemans's avatar
        plemans
        Guru - Experienced User

        saxguy1 wrote:

        Thank you. I already had that particaulr firmware but did reset the Extender to factory defualts. I re-setup successfully but now that it's in the standard setup, the speed dropped about to the same as the modem to which it is connected (in another adjacent unit).

         

        In other words, even though the Extender sees and connects to the modem, it's the same (slow) speed as if I connected my devices to that modem (not the extender). I noticed that with this setup, I wasn't prompoted for a new name of my "extended" network. It's just "forwarding" so to speak the modem connections.

         

        How do I configure the Extender to have this new "extended network" (which hopefully remains stable). At least when it was previoulsy configured, the speed was very good (I just had to reboot the Extender once a day to connect my devices).

         

         

        thanks


        I guess I'm a bit confused. Do you expect the extender to be faster than your modem?

        What modem are you connected to? 

        What speeds do you pay for?

        What speed to you get from the modem? And from the extender?

        Are you using it in mesh modem where it uses the same ssid/password as the modem?