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rarashell's avatar
rarashell
Follower
Jan 17, 2017

Authentitication Problem N300 EX2700

I'm trying to set this up at my parents house.  It is driving me insane and I've tried everything on the forums.

 

 I've set it up fine, connected it to the router and can see the wi-fi with the EXT at the end but when I try to connect to it on my mobile I get Authentication Problem. I've tried the same, trying to connect the Firestick, another laptop and I get the same message. 

I can connect on WiFi normally to the wi-fi without the EXT fine, albeit with a poor signal! I've logged on to the router itself and the security mode is WPA-PSK and WPA2 with new devices allowed. What am I doing wrong? I've tried numerous times to set it up and the signal is great on the extender I just can't connect to it!
 
I've also tried renaming the SSID on the Plusnet Router to something different, as well as changing the password and it still isn't working.

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello rarashell

     

    Have you tried adding the MAC address of the extender to the allow list of the main router?

     

    DarrenM