NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AV500 stopped working with new router
Hi, So I got a new router and the Powerline AV500 that we have upstairs stopped working. I did a factory reset on both units to start from scratch but the Netgear Powerline Utility on my Mac (v ...
Ok, so I somehow got it working but it's completely insecure. The NPU still won't recognise it and I can't secure it through Netgear Genie (which I think is what helped get it connected). I assumed the factory reset would reset the username to admin and the password to password, but I can't login anywhere to change the settings. It's driving me mad...