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Forum Discussion

mikecextender's avatar
Apr 05, 2024

Ax1800 extender wont connect

I have this extender and it has worked fine. i tried to change the name and it stopped working. Now i can't get it to reconnect. main router is RS400.

1. i tried to just re connect and nothing

2. i tried Wps and it didn't work

3. i tried reset with App and it tells me my password is incorrect even though it is not.

4. i tried reset web based it gets to the part where you check the box and hit continue and it tells me that it failed( i sometimes have to choose the extender again because the phone jumps back on to the main router.

 

what can i do noting works??

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    Have you tried scortched earth and factory reset both router and the extender? 

    Push and hold reset for 7-15 seconds and then reinstall them both?