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Forum Discussion
CollieMom
Jan 30, 2017Aspirant
Brother Printer cannot see NETGEAR Nighthawk X4 AC2200
I have a Brother MFC-J6920DW printer that is setup wirelessly at home. When setting up a connection to wireless networks, it can see the primary home network (AT&T uverse) but it does not detect the...
- Feb 07, 2017
Hello CollieMom
It could be that the printer can only see 2.4ghz networks and the extender is running a 5ghz network.
Darrenm
CollieMom
Feb 02, 2017Aspirant
The SSID for the extender has the same name as the main router with "_5GEXT" appended at the end. It was setup to extend the existing network and inherit all the same settings, including the password.
DarrenM
Feb 07, 2017Sr. NETGEAR Moderator
Hello CollieMom
It could be that the printer can only see 2.4ghz networks and the extender is running a 5ghz network.
Darrenm
- CollieMomFeb 11, 2017Aspirant
DarrenM, thank you so much, you are correct! I reset the Netgear so that it repeats at both the 2.4 and the 5 GHz. The printer can now see the "_2GEXT" network and connect to it. I am now able to print documents on the Brother whether my laptop is connected to the _2GEXT network, the _5GEXT network, or the original router network.