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Forum Discussion
CanadiaEh
Oct 11, 2022Aspirant
Cannot connect netgear_ext
netgear_ext connection failed ex7700
I am in the setup process and when I try to connect to my extender it says failed. I've tried everything including resetting the extender.
I don't know what to do to connect to it and finish the setup. Please help.
I am in the setup process and when I try to connect to my extender it says failed. I've tried everything including resetting the extender.
I don't know what to do to connect to it and finish the setup. Please help.
3 Replies
- plemansGuru - Experienced User
What error do you get when you try to connect?
When you're resetting, are you pushing and holding reset for 7-15 seconds while powered on?
What happens if you try hardwiring into it for setup?- CanadiaEhAspirantAs soon as I check on the network name it tried to connect and says failed to connect.
Yes I press the reset for 7-10 seconds when on. The orange light blinks and then turns off when I let go. After awhile it becomes solid green again.
I have not tried hardwiring, I'm going to pickup an Ethernet cable and give that a try!- plemansGuru - Experienced User
Have you tried using a different device?
Or setting up using wps? I usually prefer the installation assistant but WPS does work a lot of the time.