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Forum Discussion
Cannot Connect via Wifi to N300 Router
I had done setup 3 months ago and the device was working well. Then last week, I was not able to connect from my MacBook to the range extender. I turned it off/on - no change. I unplugged -- no chan...
Hello LarryStein
Do you have your extenders SSID set with the same name as the main router? if so you may need to have separate SSID.
DarrenM
It is a different SSID. This was the case during installation -- and is still the case.
Have you updated the extender to the latest firmware?
DarrenM
Darren - Thanks. I have not updated the firmware. The device was purchased 2 months ago and was working fine. I have not updated the software of any the devices connecting to it (iPhone and MacBook) -- so not sure what would have changed.
The online suggestions were to reset the device to factory default - which I did.
Is there a reason to believe why a firmware update would help? And if I can't connect to the device - not sure how I would accomplish this.
Appreciate the response.