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Forum Discussion
Cannot Connect via Wifi to N300 Router
I had done setup 3 months ago and the device was working well. Then last week, I was not able to connect from my MacBook to the range extender. I turned it off/on - no change. I unplugged -- no chan...
Darren - Thanks. I have not updated the firmware. The device was purchased 2 months ago and was working fine. I have not updated the software of any the devices connecting to it (iPhone and MacBook) -- so not sure what would have changed.
The online suggestions were to reset the device to factory default - which I did.
Is there a reason to believe why a firmware update would help? And if I can't connect to the device - not sure how I would accomplish this.
Appreciate the response.
Hello LarryStein
You may need to contact support if the extender is still under warranty and you can not connect to the extender any longer.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM