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smithassoc1's avatar
smithassoc1
Aspirant
Feb 23, 2019
Solved

CANNOT LOG INTO ex6100 extender

Hi,Can somebody PLEASE Help I received a email from Netgear about a update for Ex6100 a Couple of Problems,I had this Extender sey up prior to the NBN & when it went on,it changed the IP address ...
Troubleshooting
  • smithassoc1's avatar
    smithassoc1
    Mar 25, 2019

    After getting help from a service organisation from experts from India yesterday,they came into my Computer & went into my Netgear Genie

     & opened the Ip Address of my Extender & once it opened,(very Slow) I logged in under my email address & the Password was password which enabled me to log in & update the Extender & make any Changes within the Extender(like changing the Email address(if you have others) & also to Change the password to what every you want

    I hope that Helps

    Darryl

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Feb 27, 2019

Hello smithassoc1 - Would you mind clarifying what issue occurs when you go to www.mywifiext.net. Have you tried logging into www.mywifiext.net using the default credentials? 

 

Username: admin

Password: password

 

~Christian 

  • smithassoc1's avatar
    smithassoc1
    Aspirant
    Feb 27, 2019

    Hi Christain,

    when I log into www.mywifiext.net

    It comes up with what you expect & I feed all the information required & next & then it throws back to the start again

    I have tried approx 10 times & each time it does exactly the same

    If I scan my IP addresses,Ex6100 is listed

    • smithassoc1's avatar
      smithassoc1
      Aspirant
      Feb 27, 2019

      Hi Christain,I just tied to access www.mywifiext.net & this time it comes up with that you are not connected to your Extender's  WIFI Network

      Thanks

      Darryl.Smith.

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Feb 27, 2019

    Hi smithassoc1 - You can try factory resetting the extender by pressing on the small black button with a pin. After doing so, connect to the "NETGEAR_EXT" wifi network, browse to www.mywifiext.net again using the default credentials I mentioned earlier, and run through the setup instructions. 

     

    Please provide an update with the outcome. 

     

    ~Christian 

    • smithassoc1's avatar
      smithassoc1
      Aspirant
      Mar 02, 2019

      Hi Christain

      I cannot Log in at all even by Default,which does not exist,YES I have Reset the EX6100 by Inserting a Paper Clip into reset & it Does not Help at all

      BUT I can see my Ex6100 when I do a IP Scan

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Mar 05, 2019

        Hi smithassoc1, 


        Would you mind providing the error that occurs when you attempt to login to www.mywifiext.net using the default credentials. 


        ~Christian