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Forum Discussion
Seashells
Dec 26, 2017Follower
Cannot login to account www.mywifiext.net
Did a factory reset.... still can’t login to www.mywifiext.com. HELP PLEASE!
ArielVil
Jul 07, 2022Aspirant
Same issue over here! 😞
Can't open admin login page. It looks like port 80 is closed, only can connect to dnsmasq-2.78 at port 53
The device is a EAX80 with firmware V1.0.1.70
I need to access to admin web page because I'm using a mac address filtering, so, by now, I can't add new devices.
The extender was working fine for a week after firmware reset to solve the same issue.
The previously connected devices works perfect.
Thanks in advance.-
- olympos1625Jul 09, 2022NETGEAR Employee Retired
Hi @ArielVil,
Welcome to NETGEAR Community!
Thank you for reaching out. Did you try to check the IP address of the extender on your router's configuration page? If not yet, please do so and use the P address assigned by the router to the extender and access the extender's admin page.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
- ArielVilJul 11, 2022Aspirant
Same results using IP address.
That was the way used to find that only dnsmasq-2.78 is open at port 53, ports 80 and 443 are closed.
- olympos1625Jul 14, 2022NETGEAR Employee Retired
Hi @ArielVil,
Our support team is looking into this issue and would like to work with you.
I would like to endorse you to NETGEAR Level 2 support team for a callback. Please provide the following information:
Name:
Email:
Phone:
Preferred schedule (at least 2 days ahead)
Timezone:
Device S/N:
Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.
I am looking forward to your response.
Regards,
Oliver
Community Team