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Forum Discussion
Cannot login to account www.mywifiext.net
Did a factory reset.... still can’t login to www.mywifiext.com. HELP PLEASE!
Hi @ArielVil,
Welcome to NETGEAR Community!
Thank you for reaching out. Did you try to check the IP address of the extender on your router's configuration page? If not yet, please do so and use the P address assigned by the router to the extender and access the extender's admin page.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
Same results using IP address.
That was the way used to find that only dnsmasq-2.78 is open at port 53, ports 80 and 443 are closed.
Hi @ArielVil,
Our support team is looking into this issue and would like to work with you.
I would like to endorse you to NETGEAR Level 2 support team for a callback. Please provide the following information:
Name:
Email:
Phone:
Preferred schedule (at least 2 days ahead)
Timezone:
Device S/N:
Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.
I am looking forward to your response.
Regards,
Oliver
Community Team
Info sent at PM, thanks.