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Forum Discussion

Timbo242's avatar
Timbo242
Tutor
Dec 10, 2021
Solved

Can't access site

I have had this extender for quite a few years and have always been able to log into my extender account using a user name and a password.

Recently when I try to do this I just get a message saying site cannot be reached.

I have tried to access the account via wifi and by connecting extender to laptop via ethernet cable but no luck.

Extender works fine.

Any help will be greatly appreciated

Thank you

  • Timbo242's avatar
    Timbo242
    Dec 13, 2021

    Hi Plemans

    Did the reset and reinstall and after a lot of "faffing" around with setting up new account and after a good few hours, it is all working fine!

    Thanks so much for your help and patience!

    Have a good Christmas

    Regards

    Timbo242

8 Replies

  • plemans's avatar
    plemans
    Guru
    Dec 10, 2021

    Are you using the "mywifiext . net" address or using its actual ip address that your router assigns? 

    I'd try using its actual ip address from the router. 

    What are the led's on the front of the extender showing (all of them, blinking/solid/etc)

    • Timbo242's avatar
      Timbo242
      Tutor
      Dec 10, 2021

      Hi Plemans

      I was using the mywifi etc (apparently I am not allowed to type the full url address on posts?)  but have now tried using the IP address for the extender as shown on connected devices on my router - still the same result. Cannot reach site.

      As far as LED's are concerned - all solid green. As  normal. Extender is working fine, it is just accessing my Netgear account I am having difficulty with....