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Forum Discussion

hwms43's avatar
hwms43
Follower
Dec 17, 2019

Can't get WiFi extender setup

I have been following the set up that I found online. I haven't been able to get the lights to come on like the instructions said. Therefore I haven't been able to get it set up. I tried the wps set up and the second option. I tried connecting the extender to an Ethernet cable as an access point. I have recently set up a new modem and router. That may be adding to my confusion and causing me to make mistakes.
Installation

5 Replies

  • hwms's avatar
    hwms
    Tutor
    Dec 17, 2019

    Ok, Here are some details. I realize that my original post was rambling.

    I am using PCLOS KDE and Firefox browser.

    I am trying to connect my range extender to my laptop with an ethernet cable.

     

    I have my extender powered up and an ethernet cable from the extender to my laptop. I have the laptop connected to wifi.

    I copy my wifiext.net into a web browser's address bar.

    After I hit Enter I am informed that I am not connected to my extender's wifi network.

    I go into my router and look for the ip address for my extender. It is not there because I am not connected to it.

     

    I am going in circles and not accomplishing anything.

     

    I see the EX6100_netgear_2gext network. If I try to connect to that network, my wifi network disconnects and it doesn't connect to the EX6100_netgear_2gext network. So, what am I doing wrong or not doing that I should be?

    • hwms's avatar
      hwms
      Tutor
      Dec 17, 2019

      I have the range extender powered up and in the same room as the router and laptop.

      If I try to setup the range extender using wps, I push the wps button on the range extender and the the button on my nighthawk AC1750 router, the wps light goes out after blinking a while. I am beginning to wonder if the RE is bad? Any ideas, anyone?

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Dec 24, 2019

    Hello hwms43,

     

    Please factory reset the extender by pressing on the small black button using a pin for 15+ seconds then join the NETGEAR_EXT wifi network using a phone or laptop. After you connect to the NETGEAR_EXT network with your phone or laptop, browse to www.mywifiext.net and follow the setup instructions.

     

    Christian 

    • hwms's avatar
      hwms
      Tutor
      Dec 25, 2019

      Christian_R 

      Thanks for your support. I talked with someone on the phone from Netgear and found out from him that I needed Windows to set the RE up. I was using Linux. I reformated my laptop and installed Windows 7 and fumbled around and got the RE set up and it is working. I have a Netgear22-5G_2GEXT wireless network that is 100%. The regular wireless network is 60%. However, my laptop sometimes seems to connect to the weaker network. Apparently, I have to tweak some setting. Anyway, I am not sure what I did correctly to get it set up but it is working. I am pleased. Thanks for all you help.

      Harold

       

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Dec 26, 2019

    hwms,

     

    Happy to hear! Have a wonderful week!

     

    Christian