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Can't log into extender after firmware upgrade
I use my extender with a MacBook Pro that runs MACOS Mojave.
I got the email about a firmware update, so I went to work. The installation seemed to go well, and the extender is working just fi...
Hi Caesar1948,
Welcome to the community!
It is recommended to do a factory reset after a firmware update. Please keep us posted if you have done a reset and if the issue will persist.
Regards,
Dexter
Community Team
Hi Caesar1948,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
I beg forgiveness for the slow response. I can't say whether it's working now. I'm connected to the Internet via the range extender (Home-****2.4_2GEXT). That's good. I've run the firmware update, done the factory reset with the little button in back, and restarted the extender. (That was advice I got after running network diagnostice.) So now I'm connected, but I'm still having trouble getting into the extender's dashboard. I couldn't remember the IP address, so I looked in System Preferences >> Network. In Safari, I entered the IP address I found there, but all I get then is a Google search page, not the dashboard.
The bottom line on this line of inquiry: Should I change the default UID and password on my extender from "admin" and "password" to something more secure? If the answer to that question is No, we're done. If the answer is Yes, the next question is how do I do it?
You should change the admin password if you can.
To do that you do need to reach the dashboard. If you've found it's IP address, then try entering http://xxx.xxx.xxx.xxx in the browser address bar (where the "xxx" stuff is the IP address).
